Tech Ops & Roles

Agile

Agile is more than just a buzzword in the tech world—it’s a mindset and methodology that has revolutionized how teams deliver value. Whether you’re a Business Analyst, Product Owner, Developer, or Project Manager, understanding Agile principles can transform the way you work. This article provides a human-friendly yet professional walkthrough of what Agile is, its […]

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Tech Ops & Roles

JIRA

Jira is a powerful tool developed by Atlassian that has transformed how teams plan, track, and release their work. This training will provide you with a clear understanding of what JIRA is, how it works, who uses it, and how to maximize its benefits in your daily work. Whether you’re a Business Analyst outlining requirements,

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Tech Ops & Roles

Backlog

Without a well-managed backlog, teams risk misalignment, wasted effort, and missed business goals. This training guide will walk you through the essentials of backlog management, highlight the roles and responsibilities of key team members, and provide practical insights on how to keep your backlog clean, focused, and aligned with your product vision. Whether you’re a

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Tech Ops & Roles

User Stories

Today user stories have become the cornerstone of how teams capture, communicate, and deliver value to end-users. If you’re new to Agile or even if you’ve been part of development teams for a while, it’s crucial to understand what user stories are, why they matter, and how they fit into the bigger picture of software

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Tech Ops & Roles

Acceptance criteria

Delivering great software isn’t just about writing code—it’s about solving the right problems. That’s where acceptance criteria come in. These simple but powerful statements act as the quality gate for every user story, ensuring everyone understands what “done” really means. Whether you’re a business analyst refining requirements, a developer building the functionality, or a QA

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Tech Ops & Roles

Product Owner

In modern IT teams, especially those adopting Agile frameworks like Scrum or SAFe, the Product Owner (PO) plays a crucial role. They are the linchpin that connects the business vision to the development team’s daily work, ensuring that the final product delivers real value to users and stakeholders alike. This training module aims to provide

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SAFe

PI Planning

Program Increment (PI) Planning is a foundational event within the Scaled Agile Framework (SAFe) that drives alignment, collaboration, and focus among multiple Agile teams working together on complex projects. If your team is working in a scaled Agile environment, mastering PI Planning is essential to ensure smooth coordination, clear objectives, and consistent delivery of business

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Tech Ops & Roles

End-to-End (E2E) Testing

In software development, delivering reliable, high-quality products requires comprehensive testing beyond isolated components. End-to-End (E2E) Testing plays a critical role by validating the entire application workflow—from the user interface all the way through backend systems—to ensure everything functions together as expected in real-world scenarios. This guide breaks down the essentials of E2E testing: what it

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Tech Ops & Roles

The Role of a Configuration Manager in IT and SDLC

In IT environments, delivering stable, secure, and high-performing software requires more than just coding and testing. Behind the scenes, a Configuration Manager plays a critical role in managing the structure, stability, and consistency of software across its lifecycle. Configuration Management ensures that every piece of software is versioned correctly, changes are tracked, environments are consistent,

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SAFe

SAFe for Business Analysts

The Scaled Agile Framework (SAFe) is one of the most widely adopted methodologies for applying Agile principles at scale. It’s built to coordinate multiple teams working toward shared objectives and is particularly valuable in complex IT environments with cross-functional collaboration. For Business Analysts (BAs), Product Owners (POs), and IT professionals, working in a SAFe environment

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Tech Ops & Roles

Scrum

Scrum is a popular agile framework that helps teams work together efficiently, enabling continuous delivery of software products. Unlike traditional development models, Scrum emphasizes collaboration, flexibility, and iterative progress. In Scrum, teams work in short, focused periods called sprints, which typically last between one to four weeks. The goal is to develop a potentially shippable

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Tech Ops & Roles

Business Acceptance Testing Analysts and Scrum Teams

In the modern agile world, the role of a Business Acceptance Testing (BAT) Analyst is crucial for bridging the gap between business requirements and technical implementation. They ensure that the developed product aligns with user needs and meets business objectives. Let’s explore this role in a Scrum Team setup, using real-world examples and simple, clear

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