When defects arise — and they inevitably do — teams must address them quickly and transparently to avoid delays and maintain product quality. This is where defect management tools become essential. They empower cross-functional teams to communicate clearly, track issues precisely, and resolve problems smoothly. Whether you’re a Business Analyst, User Acceptance Tester, Developer, QA […]
Have you ever experienced a frustrating cycle where your IT team fixes a problem — only to have it pop up again later? This is a common challenge in software development and IT operations, and it can sap time, resources, and morale. The real breakthrough comes when teams move beyond quick fixes to uncovering why
In any software development project, identifying and resolving issues efficiently is critical to delivering a high-quality product that satisfies users and stakeholders. Two common terms you will encounter are bugs and defects. Although often used interchangeably, understanding the nuanced differences between them—and how they impact the development lifecycle—is essential for IT teams including developers, testers,
If you’ve ever worked on a software development project, you’re likely familiar with the situation where a developer pushes back on a reported defect, saying, “That’s not a bug.” This reaction, known as defect denial, can be frustrating for testers, project managers, and even other developers. But instead of seeing it as a roadblock, understanding
In software development, ensuring high product quality is a top priority. One of the foundational processes supporting this goal is the Bug Life Cycle — a clear, step-by-step process that tracks a bug from its initial discovery to final resolution and closure. Understanding this life cycle is essential for every member of the IT team,
Without a well-managed backlog, teams risk misalignment, wasted effort, and missed business goals. This training guide will walk you through the essentials of backlog management, highlight the roles and responsibilities of key team members, and provide practical insights on how to keep your backlog clean, focused, and aligned with your product vision. Whether you’re a
Testing is a crucial part of delivering software that not only works but also delights users. As IT professionals, whether you are a Business Analyst (BA), Product Owner (PO), Quality Assurance (QA) tester, or developer, understanding the different types of testing and how they fit into our workflow helps ensure we build reliable, high-quality software.
Today user stories have become the cornerstone of how teams capture, communicate, and deliver value to end-users. If you’re new to Agile or even if you’ve been part of development teams for a while, it’s crucial to understand what user stories are, why they matter, and how they fit into the bigger picture of software
In Agile development, Epics play a crucial role in turning high-level product goals into actionable, meaningful work. While they may look like just another item on the backlog at first glance, Epics are much more than that—they’re strategic work containers designed to deliver significant value through collaboration across various roles on the Agile team. Whether
Sprint Planning is one of the most critical ceremonies in Agile development. It sets the stage for focused, high-impact work by helping the team align on what they’ll deliver in the upcoming sprint and how they’ll get there. When done effectively, Sprint Planning connects day-to-day work with the bigger picture—Product Increment (PI) goals and business
How to Make Smarter Decisions in QA, UAT, and Development In the fast-paced world of IT projects, we encounter bugs, defects, or issues on a regular basis. Two key terms often surface when teams evaluate these problems: Priority and Severity. While these terms are frequently mentioned together, they serve very different purposes. Understanding how they
Software testing is one of the most critical phases in the Software Development Life Cycle (SDLC). Among the many testing strategies, two often-overlapping but fundamentally different types play a key role in maintaining product stability: Retesting and Regression Testing. These terms are frequently confused, yet they serve very distinct purposes. This training guide will help
In software development, testing isn’t a one-size-fits-all process. It’s a layered, collaborative effort that spans the entire Software Development Life Cycle (SDLC). From the moment a developer writes a line of code to the final thumbs-up from a user, different types of testing ensure that software is reliable, functional, and aligned with business needs. This
Software development can seem like a complex puzzle, but the Software Development Life Cycle (SDLC) gives us a structured way to put all the pieces together. Whether you’re a Business Analyst translating user needs into system features, a Developer writing code, or a QA Engineer ensuring nothing breaks — SDLC gives each role clarity, direction,
In every successful IT project, there’s someone orchestrating the moving parts, aligning teams, smoothing out roadblocks, and keeping everything on track. That person is the Project Manager (PM). Whether you’re developing a new mobile app, launching a CRM platform, or integrating a legacy system into a modern cloud-based environment, the PM is the linchpin who